First line ad hoc support
Do you need first line fast support for Nav as and when required?
Are you fed up with the lack of support for your version of Nav? Or frustrated by the speed of support either within your business or as
provided currently by a 3rd party?
What is this service?
This service may be remote (off site) or on site. The key facts for remote support are:
- Off site via email and / or phone (remote access required)
- For all working days except public and bank holidays
- From 8.30am to 4.45pm on each working day
- UK and outside UK (remote access required)
- Out of hours support (by arrangement) also available from 7am and to 10pm and for public / bank holidays
- Covering versions Navision Financials 2.01 to Dynamics Nav 2018. We also provide support for Dynamics 365 Business Central On Premise.
- Full change process included to manage all application requests and changes before costs incurred!
On site support services include all tasks as required by the client including super user training, end user training, investigate and fix etc.
Benefits
If you need help with Nav, we can provide that help using a service that best fits your business needs and cost structures.
Ad hoc benefits include:
- Only use our Dynamics Nav expertise for the tasks required.
- We quote and then stick to the quote.
On site benefits include:
- Fixed price cost (we quote for the day).
- Flexible expertise available to take on any Dynamics Nav issues as required.
On site can be booked for just 1 day (as a one off) or a number of days per week / month.
For a guide on prices please see our prices grid.
What is the next step?
Email us with your requirements and we will confirm a quote for the work.
We also provide an Instant Helpdesk option if your requirement is simple and you need immediate help.
Prefer fixed price support?
Click here!